Match needs with the setting
Discuss the assessed care level and support requirements with the community. Confirm that the home can meet the person's needs before treating it as a placement option.
Healthcare professionals · Needs Assessors
Connecting assessed needs with local care options
A direct route for needs assessors and service coordinators exploring a potential placement. Contact the appropriate home to discuss the assessed care level, the person's preferences and current availability.
A resource to share
A guide for residents and families
Download a one-page guide to share after your conversation. It includes practical next steps, local care phone numbers and space for questions to take to a visit.
Download the guide (PDF, 1 page)Speak with the right team
Community contacts by location
Call to discuss a potential referral, care suitability and current availability. Ask the team how to securely share patient information before sending any documents.
Feilding
For Needs Assessors
Support a well-coordinated placement
Availability and timing
Check current room availability and the proposed admission timeframe directly with the home. Website information is a starting point and does not reserve a room.
Coordinate the handover
Agree which assessment information and supporting documents are required, who will provide them and who will confirm the next steps with the person and their family or whānau.
Have these details ready for the conversation
- The assessed care level and relevant support requirements
- Preferred community and the person's accommodation preferences
- Proposed timing and any services involved in the transition
- Assessment documentation and a named coordination contact
Common questions
Questions before a referral
Does a listed care service mean a placement is available?
No. Contact the home to confirm suitable room availability and whether it can meet the person's assessed needs.
What if the person's needs change before admission?
Update the receiving team and coordinate any necessary review with the services involved before confirming the move.
Where does needs assessment fit?
A needs assessment helps establish the level of care and services a person needs. The local Needs Assessment and Service Coordination (NASC) service works with the person and, where appropriate, their family or whānau.
Read the New Zealand Government guide to starting residential careTake the next step
Discuss a potential referral
Speak with the local team about the person's needs and the information required to consider a placement.