Promisia values family and whānau. We want you to enjoy every day in an active, inspiring community, close to the people and places that mean so much to you, with care that meets your needs and always respects your wishes.
We are focused on doing the right thing for people who require care in a supportive environment: personalised care, doing what we said we would do, behaving with integrity, and respecting the residents who have entrusted us with their care.
We believe everyone deserves excellent, affordable care, no matter their circumstances. Four values keep us honest about it.
We treat our residents, their whānau, family and our colleagues with compassion, understanding and respect.
We pay attention to the little things that matter to our residents. They are the focus of all that we do.
We are trained to provide excellent, quality care from competent, compassionate nurses and caregivers.
We can be trusted to do what we say we will.
We take our responsibility as professionals seriously and are committed to what is right and best, in collaboration with our residents.
We respect and accept our residents for who they are, and the life experiences they bring to our community.
We walk side-by-side with our residents and their whānau and family to support the choices they make during their time with Promisia.
We provide empowerment, comfort and understanding when working with our residents.
We make sure our residents have a warm, safe environment in which to live their best lives.
We foster caring, connected communities and celebrate the diversity of our residents.
We provide opportunities to engage in active and inspiring ways.
Engagement with the wider community is important to us, supporting our people to stay connected to the things that matter.
The best way to judge us is a visit. We are here to answer all your questions about processes, eligibility, costs and what living at Promisia is like.
